Privacy Policy

1. Data We Collect

To provide a personalized and efficient job search UK experience, HavenHands collects various types of data when you interact with our employment platform. The data we collect includes:

1.1 Personal Data You Provide

• Account Information: When you register for an account, we collect your name, email address, password, and optional details like phone number or location to create your profile.
• Profile and Application Data: When applying for job listings UK, you may upload resumes, cover letters, educational qualifications, work experience, or other documents containing personal data.
• Preferences: Information about your job preferences, such as industry, role type (e.g., full-time, part-time, remote), salary expectations, and location, to tailor career opportunities.
• Communications: Any information you provide when contacting us via email, phone, or our contact form, such as inquiries about job seeker resources.

1.2 Data Collected Automatically

• Usage Data: We collect data about how you interact with our platform, such as pages visited, search queries, and time spent on job listings UK, to improve functionality.
• Device and Technical Data: Information like your IP address, browser type, operating system, and device identifiers to ensure compatibility and security.
• Cookies and Similar Technologies: We use cookies to enhance your online job search, as detailed in our Cookie Policy. This includes tracking preferences and analytics data.

1.3 Data from Third Parties

We may receive data from third parties, such as social media platforms (e.g., LinkedIn) when you log in via single sign-on, or from analytics providers like Google Analytics to optimize our platform. We ensure all third-party data collection complies with UK GDPR.

We only collect data necessary to provide our services and enhance your experience on our employment platform.

2. How We Use Your Data

HavenHands uses your data to deliver a seamless job search UK experience and connect you with career opportunities. The primary purposes include:

• Providing Services: To create and manage your account, process job applications, and deliver personalized job alerts based on your preferences.
• Personalization: To tailor job listings UK and recommendations to your skills, experience, and interests, enhancing your online job search.
• Communication: To send you updates, job alerts, newsletters, and responses to inquiries via email or other channels.
• Analytics and Improvement: To analyze platform usage, improve functionality, and optimize features like search filters and job seeker resources.
• Advertising: To display relevant job advertisements and promotions, ensuring you see career opportunities that align with your goals.
• Security: To protect your account, prevent fraud, and ensure a safe browsing experience on our employment platform.
• Legal Compliance: To comply with UK GDPR, PECR, and other legal obligations, such as responding to lawful requests from authorities.

We process your data based on legal grounds, including your consent, contractual necessity (e.g., to provide services), and our legitimate interests (e.g., improving our platform).

3. How We Share Your Data

HavenHands shares your data only when necessary to provide our services or comply with legal requirements. We do not sell your personal data to third parties. Data sharing includes:

• Employers: When you apply for a job, we share your application details (e.g., resume, cover letter) with the relevant employer to facilitate hiring.
• Service Providers: We work with trusted third parties, such as cloud hosting providers, analytics services (e.g., Google Analytics), and advertising networks, to support our platform. These providers are bound by data protection agreements.
• Social Media Platforms: If you log in via LinkedIn or other platforms, we may share limited data to enable single sign-on functionality.
• Legal Obligations: We may disclose data to comply with UK laws, respond to legal requests, or protect our rights and users.

All data sharing complies with UK GDPR, and we ensure third parties adhere to strict data protection standards. For more details, see our Cookie Policy for information on third-party cookies.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements. Retention periods vary:

• Account Data: Retained as long as your account is active or until you request deletion.
• Application Data: Kept for up to one year after submission to allow employers to review applications, unless you request earlier deletion.
• Analytics Data: Anonymized data may be retained indefinitely to improve our platform.

When data is no longer needed, we securely delete or anonymize it in accordance with UK GDPR guidelines.

5. Your Data Protection Rights

Under UK GDPR, you have the following rights regarding your personal data:

To exercise these rights, contact us at privacy@havenhands.co.uk. We will respond within one month, as required by UK GDPR. You can also file a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk.

6. Cookies and Tracking Technologies

HavenHands uses cookies and similar technologies to enhance your job search UK experience, as detailed in our Cookie Policy. Cookies help us:

• Ensure website functionality, such as user authentication and job applications.
• Personalize content, like tailored job listings UK and job alerts.
• Analyze platform performance to improve job seeker resources.
• Deliver relevant job advertisements.

You can manage cookie preferences through our cookie consent pop-up or preference center, accessible via the website footer. Essential cookies are required for platform functionality, but you can opt out of non-essential cookies at any time.

Learn About Cookies

7. Data Security

We take data security seriously to protect your information during your online job search. Our security measures include:

• Encryption: Industry-standard encryption (e.g., TLS) for data transmission and storage.
• Access Controls: Restricted access to personal data for authorized personnel only.
• Regular Audits: Ongoing security assessments to identify and address vulnerabilities.
• Incident Response: A robust plan to address data breaches, with prompt notification to users and authorities as required by UK GDPR.

While we strive to protect your data, no system is completely secure. If you suspect unauthorized access to your account, contact us immediately at support@havenhands.co.uk.

8. International Data Transfers

As a UK-based employment platform, most of our data processing occurs within the UK. However, some third-party service providers (e.g., cloud hosting or analytics providers) may be located outside the UK or European Economic Area (EEA). When transferring data internationally, we ensure compliance with UK GDPR through:

• Standard Contractual Clauses (SCCs): Legally binding agreements to protect data transferred outside the UK.
• Adequacy Decisions: Transfers to countries with adequate data protection standards, as recognized by the UK government.
• Data Protection Agreements: Contracts with third parties to ensure they meet UK GDPR requirements.

We prioritize your privacy, ensuring your data remains secure during your job search UK, regardless of where it is processed.

9. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, legal requirements, or operational needs. Updates will be posted on this page, and we will notify users via email or website notice. Continued use of HavenHands.co.uk after changes constitutes acceptance of the updated policy.

The current version is effective as of June 26, 2025.

10. Frequently Asked Questions (FAQs)

1. What data does HavenHands collect?

We collect account details, application data, preferences, usage data, and technical information to provide personalized career opportunities.

2. How can I manage my data?

Update your profile, manage cookie preferences, or request data access or deletion by contacting privacy@havenhands.co.uk.

3. Do you share my data with third parties?

We share data with employers for job applications and trusted service providers for platform functionality, but we do not sell your data.

4. How secure is my data on HavenHands?

We use encryption, access controls, and regular audits to protect your data during your online job search.

5. Can I delete my account?

Yes, request account deletion by emailing privacy@havenhands.co.uk. We will process your request within one month.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data during your job search UK, please contact us:

• Email: privacy@havenhands.co.uk
• Phone:  (Monday-Friday, 9:00 AM-5:00 PM GMT)
• Address: HavenHands Ltd., 123 Career House, High Street, London, EC1V 2NX, United Kingdom

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